If your mobile transfer to Me Sim failed this is generally because the details entered did not match the details your current mobile service provider has for you.
That’s ok, you can retry via the Activation page
If your current service is a pre-paid you are only required to enter your date of birth (dd/mm/yyyy). You must be the authorised account holder for this prepaid service.
If your current service is a post-paid (pay month by month), make sure you enter the current account number correctly (check on your most recent bill)
We can only transfer your mobile number if your service is active – DO NOT CANCEL YOUR SERVICE. If you have already cancelled your mobile number, please contact your previous mobile service provider to have the number reactivated. Once reactivated you will be able to restart the transfer via the Activation webpage.